Resolving duplicate social accounts
Resolving duplicate social accounts
When you connect Google, Apple, or Facebook to DistantRace, the platform may detect that this social login already belongs to another DistantRace account. You are redirected to a duplicate accounts page to resolve the conflict.
URL pattern: /accounts/social/double_accounts/<provider>/<uid>/<account_id>/
Why this happens #
- You previously signed up with email, then tried social login with the same identity
- You created separate accounts on phone and desktop
- A family member used your device to log in once
See also Multiple DistantRace user accounts for email-based duplicates.
Switch accounts #
Switch moves the social connection to your current logged-in account. Use this when:
- The social login has the activities you want
- The other account was created by mistake and is empty
After switching, connect sports apps again on the account you keep.
Request merge #
Merge sends a request to DistantRace support to combine two full accounts (registrations, history, payments). Use when both accounts contain data you need.
Support may verify ownership via email before merging.
Time limit
The duplicate-accounts page is available for a limited time after the conflict is detected. If it expires, reconnect the social app or contact support@distantrace.com.
Prevent duplicates #
- Use one email everywhere — Getting started after signup
- Log in on phone and web with the same method
- Before connecting a new social app, check which email is on your profile