Upgrading participant limits
Upgrading participant limits
Free and paid plans cap how many people can join an event. When you approach the limit, upgrade from the challenge walkthrough or event upgrade page.
When you need an upgrade #
The settings walkthrough Slots step shows used vs allowed participants. Paid plans include a base allowance; larger events need additional slots.
Upgrade options #
Open the event → Upgrade (linked from the walkthrough slots step).
| Option | Description |
|---|---|
| Buy more participants | One-time purchase of additional slots for this event |
| Subscribe | Monthly subscription for a fixed participant cap across events |
| Resume subscription | Reactivate a lapsed subscription at the same tier |
Minimum purchase #
Upgrades below 50 participants are rounded up to 50 unless the event already allows 60+ participants.
Pricing tiers #
- Pro — €1 per participant per month
- Pro+ Assisted — €3 per participant per month (includes DistantRace setup support)
VAT is calculated from your club's country and VAT registration. See Costs and pricing.
Checkout #
Upgrade purchases go through the standard shop checkout (card payment). After payment, the event's max_participant_count increases immediately. You receive a PDF invoice — see Invoices for platform services.