Adding Omniva shipping after checkout

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Adding Omniva shipping after checkout

If you registered and paid but did not add Omniva parcel delivery during checkout, the organizer may send a link to add shipping details afterward.

URL pattern: /shop/quick/add_omniva/?c=<cart-code>

The cart code is unique to your paid order. Organizers copy the link from the order in the manager console or include it in a custom email (for example when merchandise ships after a virtual race).

When you need this #

  • Registration completed without selecting a parcel terminal
  • Organizer sells merchandise that ships after the race
  • You paid on race day and must add delivery before fulfillment
  • Checkout did not show shipping because the Omniva product was added only after you registered

The link opens only for valid, paid carts that include products eligible for Omniva shipping (SHIPPING_OMNIVA product class on the event).

What you see on the page #

  1. Order header — Omniva product name and your order number (#123).
  2. Organizer — the club fulfilling the shipment.
  3. Participants in order — ticket holders linked to this cart (useful for family or group checkouts).
  4. Form (if shipping is not yet saved):
    • Phone number — required for Omniva SMS updates; may pre-fill from billing data.
    • Parcel machine — searchable dropdown of Omniva parcel terminals (loaded from the public Omniva location list).

If shipping was already submitted, the page shows a read-only confirmation with the selected terminal and phone number instead of the form.

Steps #

  1. Open the link while logged in as the payer (or the account that owns the order).
  2. Enter phone number for courier SMS updates.
  3. Choose parcel terminal from the Omniva list.
  4. Submit — shipping is saved on your order (have_shipping on the cart).

After submitting #

The organizer sees updated shipping data in Managing Omniva shipments and can generate parcel labels from the competition Shipping view.

You can review the order under My purchases and orders.

Troubleshooting #

Issue What to do
Link does not open Cart code may be invalid or expired — contact the organizer
No terminals listed Omniva integration may not be enabled for this event — see Omniva shipping
Already added shipping Page shows confirmation — use My purchases to verify; do not submit twice
Wrong terminal shown Contact the organizer before labels are generated

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