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61 total results found

Strava and DistantRace connection

Connections with apps

"Strava" has developed solutions that allow activity synchronization with DistantRace, and we are also ready to process "Strava" activities. But unfortunately, due to the limitations imposed by "Strava", it is currently impossible to synchronize activities fro...

Strava + Suunto + DistantRace

Connections with apps

As we wrote earlier, Strava does not grant us access to your activities via direct integration. However, you can use Suunto as a solution to automatically synchronize your workouts with both Strava and DistantRace. Here's what you need to do: Download the Su...

Strava + Wahoo + DistantRace

Connections with apps

As we wrote earlier, Strava does not grant us access to your activities via direct integration. However, you can use Wahoo as a solution to automatically synchronize your workouts with both Strava and DistantRace. Here's what you need to do: Download the Wah...

Samsung Health + MapMyRun + DistantRace

Connections with apps

Samsung Health does not send activities directly to DistantRace, but it is possible to use MapMyRun to receive activities. Download the MapMyRun app and create an account. Connect MapMyRun to DistantRace: Read here on how to connect MapMyRun with DistantRa...

The most common reasons for data synchronization issues

Connections with apps Data synchronization problems

Is it that your sports app is connected, but data between your sports app and "DistantRace" is not being synchronized? Below are the most common data synchronization issues and their solutions to help you resolve technical difficulties. Connection of the spo...

Multiple user accounts in a sports apps

Connections with apps Data synchronization problems

The essence of the problem. It may happen that multiple user accounts have been inadvertently created in one of the sports apps you wish to connect to your 'DistantRace' account, which can create certain ambiguities and lead to data synchronization problems. ...

Multiple DistantRace User Accounts

Connections with apps Data synchronization problems

Users may unknowingly create multiple "DistantRace" user accounts. This can happen for several reasons, such as using different emails when logging into their "DistantRace" account, using a social media account to log in that has not previously been linked to ...

Connect to DistantRace with one of the sports apps

Connections with apps Data synchronization problems

You can easily access your DistantRace account using sports app access data. This feature simplifies the login process and allows seamless switching between accounts. Here's how to do it: Log in with a sports app: When you're on the login page, press "other ...

Troubleshooting Specific Service Issues

Connections with apps Data synchronization problems

Below, we have compiled all the services and possible ways to find the issue why activities or daily steps are not synchronizing. Click on the service to open instructions: Garmin Connect Polar Flow Suunto Fitbit Under Armour (MapMyRun / MapMyWalk / MapMy...

Why can't children under 13 years old register?

How to use DistantRace

Although GDPR allows registration on various platforms from the age of 16, member states can set a lower age limit, but not lower than 13 years old. In Latvia, this age is stipulated by Article 33 of the "Personal Data of Individuals Law", which states that th...

How to withdraw from a challenge?

How to use DistantRace Challenges

At the bottom of each challenge's homepage, there is a "Quit Challenge" button. Press it and confirm your choice to withdraw.

Introduction to DistantRace

Introduction to organizing competitions

About DistantRace DistantRace is a multifunctional platform that integrates with many and various sports applications, allowing the use of this data to create various sports challenges and competitions. DistantRace can be used by corporate teams and groups of ...

How to Access DistantRace Competition Management Views

Introduction to organizing competitions

DistantRace consists of 2 parts – what the participant sees and what the event organizer sees. To access the competition management views, you need to click on "Competition Management" in the menu, and you will arrive at the organizer's section.

How to Create a Club

Introduction to organizing competitions

To create competitions, the first task is to create your own club. A club does not always have to be perceived as a "club"; it can be the name of the organizer, the name of a company, or simply the first and last name of someone who wants to create events. For...

How to Change Club Information

Introduction to organizing competitions

When a club is created, we only ask for the bare minimum -- the club name, but then, upon opening the club settings, there is an option to change the club information. Club email -- this is the email that will be displayed to those who wish to participate in ...

How are costs formed?

Introduction to organizing competitions

If you want to organize challenges and competitions paid for by the organizer DistantRace offers 2 price categories and 2 different approaches. "Pro" - 1 euro per participant per month in one challenge "Pro+ Assisted" - 3 euros per participant per month in ...

How to Add Additional Administrators to a Club

Introduction to organizing competitions

A club has the option to add an unlimited number of management users. Go to the "Members" section and invite a person by entering their email address. It is possible to specify 4 different access levels: Administrator -- full rights Finance -- the ability to ...

From what age can participants join the competitions?

Introduction to organizing competitions

DistantRace can create 2 types of sports events: In-person competitions Virtual competitions and challenges To participate in in-person competitions, it is not mandatory for participants to have an account on distantrace.com, so in such competitions, if plan...