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Is it that your sports app is connected, but data between your sports app and "DistantRace" is not being synchronized? Below are the most common data synchronization issues and their solutions to help you resolve technical difficulties. Connection of the spo...

The essence of the problem. It may happen that multiple user accounts have been inadvertently created in one of the sports apps you wish to connect to your 'DistantRace' account, which can create certain ambiguities and lead to data synchronization problems. ...

Users may unknowingly create multiple "DistantRace" user accounts. This can happen for several reasons, such as using different emails when logging into their "DistantRace" account, using a social media account to log in that has not previously been linked to ...

You can easily access your DistantRace account using sports app access data. This feature simplifies the login process and allows seamless switching between accounts. Here's how to do it: Log in with a sports app: When you're on the login page, press "other ...

Below, we have compiled all the services and possible ways to find the issue why activities or daily steps are not synchronizing. Click on the service to open instructions: Garmin Connect Polar Flow Suunto Fitbit Under Armour (MapMyRun / MapMyWalk / MapMy...

Although GDPR allows registration on various platforms from the age of 16, member states can set a lower age limit, but not lower than 13 years old. In Latvia, this age is stipulated by Article 33 of the "Personal Data of Individuals Law", which states that th...

At the bottom of each challenge's homepage, there is a "Quit Challenge" button. Press it and confirm your choice to withdraw.

About DistantRace DistantRace is a multifunctional platform that integrates with many and various sports applications, allowing the use of this data to create various sports challenges and competitions. DistantRace can be used by corporate teams and groups of ...

DistantRace consists of 2 parts – what the participant sees and what the event organizer sees. To access the competition management views, you need to click on "Competition Management" in the menu, and you will arrive at the organizer's section.

To create competitions, the first task is to create your own club. A club does not always have to be perceived as a "club"; it can be the name of the organizer, the name of a company, or simply the first and last name of someone who wants to create events. For...

When a club is created, we only ask for the bare minimum -- the club name, but then, upon opening the club settings, there is an option to change the club information. Club email -- this is the email that will be displayed to those who wish to participate in ...

If you want to organize challenges and competitions paid for by the organizer DistantRace offers 2 price categories and 2 different approaches. "Pro" - 1 euro per participant per month in one challenge "Pro+ Assisted" - 3 euros per participant per month in ...

A club has the option to add an unlimited number of management users. Go to the "Members" section and invite a person by entering their email address. It is possible to specify 4 different access levels: Administrator -- full rights Finance -- the ability to ...

DistantRace can create 2 types of sports events: In-person competitions Virtual competitions and challenges To participate in in-person competitions, it is not mandatory for participants to have an account on distantrace.com, so in such competitions, if plan...

Daily steps are the simplest challenge that can be organized, and it is indeed straightforward - the user just needs to install the DistantRace app on their phone, and steps are automatically counted. The step count is not always precise, nor is it known where...

To create a step challenge, click on "Create Virtual races" or "Create new Event", which will lead to a view where you can enter the basic details of the event. Event Name - The name of the event. Start of the event - Start of the sports challenge. You can...

Demonstration of Creating Sports Events The video demonstrates how to create new sports challenges and invite friends or colleagues to join them. https://youtu.be/1fGOxaBgK6A Where to find the link to send to others? In the "Access" section, both a link and a...

DistantRace provides the possibility to generate virtual diplomas for participants. We've recorded a simple video to show how diploma creation and generation takes place. https://youtu.be/qiGEazjpuuY

Listmonk is self-hosted newsletter and mailing list manager that organizers can use in-house to send out informational emails to participants. Listmonk can be self-installed on your own server, or it can be quickly and easily set up in the cloud. Here are some...

In the DistantRace platform, it is possible to automatically generate virtual certificates for finishers. It’s quite simple to do. Here is a short instruction: 1. Open the race certificate view In this view, you will be able to see all distances by blocks and...