---
title: Refunds and transactions
description: View card payments and issue refunds on supported payment channels
order: 12
---

# Refunds and transactions

**Transactions** lists card and online payments processed through your payment channels.

**Path:** Manager console → Finance → **Transactions**

## Transaction list

Each row shows order ID, amount, payment channel (Stripe, Montonio, bank link), and status.

Filter by date or channel for reconciliation against [fee details](financial-data-summary.md).

## Issue a refund

On supported channels (Stripe, some bank links):

1. Open the transaction or use the refund action from the list
2. Enter refund amount (partial or full)
3. Confirm — funds return via the original payment method

Refunds update the linked cart and may affect participant registration status — review the order after refunding.

## Bank transfer limitations

Bank transfer / prepay invoice payments are not refunded through the payment gateway. Handle manually via bank transfer back to the participant and adjust invoice status.

## Related

- [Managing orders and carts](../running-events/managing-orders-and-carts.md)
- [Integrations with payment systems](integrations-with-payment-systems.md)
