---
title: On-site payment and in-store registration
description: Record cash and card payments at the registration tent on race day
order: 44
---

# On-site payment and in-store registration

When participants register at the **registration tent** (race-day QR flow or walk-ups), staff record payment in the manager console.

**Path:** Finance → Orders → open order → **On-site** view, or competition → participant → on-site tools

## Race-day flow

1. Participant completes [race-day registration](race-day-registration-and-check-in.md) and receives a QR code
2. Staff scan or look up the cart
3. Open the **on-site** order view
4. Record payment method (cash, card terminal, etc.)
5. Assign bib number and hand out materials

## Connect to existing registration

Race-day desks often see someone who **already registered online** under a different email or a guest profile. Link the on-site cart to their existing entry instead of creating duplicates.

**Path:** Finance → Orders → open on-site cart (QR scan layout)

### When a match appears

DistantRace scans **sibling competitions in the same series** (same parent event) for a prior entry that matches:

- Same **full name** (normalized)
- Same **birth year**
- Same **distance**
- Status **registered** (not withdrawn)

When found, a red alert shows the prior participant, competition, and bib number (if any). Click the button in that alert — labeled **Unable to Register** in the UI — to run **Connect and register**.

### What connect and register does

The action runs over AJAX (no full page reload):

1. **Merges participant profiles** — if the prior entry has a linked user account, that profile is kept; otherwise the on-site profile is kept
2. **Copies the bib number** from the prior entry onto the on-site racer
3. Sets the on-site racer status to **registered**

On success you see a confirmation message. The alert is removed from the screen.

### When no match appears

Assign a bib with **Register Participant** as usual, or merge profiles later with [Merge participants](../more-tools/merging-duplicate-participants.md).

Participant self-service linking: [Linking a participant profile](../joining-events/linking-a-participant-profile.md).

## Bib assignment

From the on-site view assign the next available bib or enter a specific number. The system checks the number is not already used.

## In-store cart status

On-site carts use a dedicated status so they appear separately from online checkouts in the order list. Mark paid when money is received.

## Related

- [Race-day registration and check-in](race-day-registration-and-check-in.md)
- [Managing orders and carts](managing-orders-and-carts.md)
- [Bib number management](bib-number-management.md)