---
title: Contact support from the app
description: Submit bug reports and feedback with screenshots from the DistantRace mobile app
order: 41
---

# Contact support from the app

The DistantRace **mobile app** includes an in-app support form for technical issues. See also [Help and troubleshooting](../mobile-app/help-and-troubleshooting.md) in the [Mobile app](../mobile-app/index.md) section.

## Submit a ticket

1. Open app → **Settings** or **Help**
2. Choose **Contact support** / **Report a problem**
3. Describe the issue and attach screenshots if offered
4. Submit — includes app version and device info automatically

## When to contact support vs organizer

| Issue | Contact |
|-------|---------|
| App crash, login, sync bugs | DistantRace support |
| Race rules, refunds, bib numbers | [Event organizer](contact-the-organizer.md) |

General email: support@distantrace.com

## Related

- [Help and troubleshooting](../mobile-app/help-and-troubleshooting.md)
- [Sign-in options](sign-in-options.md)
- [Find an event in the app](find-an-event-in-the-app.md)