---
title: Adding Omniva shipping after checkout
description: Add a parcel terminal or courier delivery to an order you already paid for
order: 56
---

# Adding Omniva shipping after checkout

If you registered and paid but did not add **Omniva parcel delivery** during checkout, the organizer may send a link to add shipping details afterward.

**URL pattern:** `/shop/quick/add_omniva/?c=<cart-code>`

The cart code is unique to your paid order. Organizers copy the link from the order in the manager console or include it in a custom email (for example when merchandise ships after a virtual race).

## When you need this

- Registration completed without selecting a parcel terminal
- Organizer sells merchandise that ships after the race
- You paid on race day and must add delivery before fulfillment
- Checkout did not show shipping because the Omniva product was added only after you registered

The link opens only for valid, paid carts that include products eligible for Omniva shipping (`SHIPPING_OMNIVA` product class on the event).

## What you see on the page

1. **Order header** — Omniva product name and your order number (`#123`).
2. **Organizer** — the club fulfilling the shipment.
3. **Participants in order** — ticket holders linked to this cart (useful for family or group checkouts).
4. **Form** (if shipping is not yet saved):
   - **Phone number** — required for Omniva SMS updates; may pre-fill from billing data.
   - **Parcel machine** — searchable dropdown of Omniva parcel terminals (loaded from the public Omniva location list).

If shipping was already submitted, the page shows a read-only confirmation with the selected terminal and phone number instead of the form.

## Steps

1. Open the link while logged in as the payer (or the account that owns the order).
2. Enter **phone number** for courier SMS updates.
3. Choose **parcel terminal** from the Omniva list.
4. Submit — shipping is saved on your order (`have_shipping` on the cart).

## After submitting

The organizer sees updated shipping data in [Managing Omniva shipments](../running-events/managing-omniva-shipments.md) and can generate parcel labels from the competition **Shipping** view.

You can review the order under [My purchases and orders](my-purchases-and-orders.md).

## Troubleshooting

| Issue | What to do |
|-------|------------|
| Link does not open | Cart code may be invalid or expired — contact the [organizer](contact-the-organizer.md) |
| No terminals listed | Omniva integration may not be enabled for this event — see [Omniva shipping](../integrations/omniva-shipping.md) |
| Already added shipping | Page shows confirmation — use My purchases to verify; do not submit twice |
| Wrong terminal shown | Contact the organizer before labels are generated |

## Related

- [Checkout add-ons and shipping](checkout-add-ons-and-shipping.md)
- [Post-registration add-ons](post-registration-add-ons.md)
- [Omniva shipping](../integrations/omniva-shipping.md) (organizer setup)