Connect with Health Mate (Withings)

If you use Withings devices daily, you have the opportunity to connect Withings with distantrace.com. Withings offers to synchronize both daily steps and sports activities.

🔴 Note that Withings does not allow us to access GPS (your training route) data. This means that you will not be able to participate in challenges and virtual events where GPS data is mandatory. Below is a detailed guide on synchronizing workouts and daily steps with Health Mate (Withings):

  1. Create accounts on both distantrace.com and Health Mate (you may already have an account there).

  2. Connect Health Mate to distantrace.com

    In your distantrace.com account, go to the "Connections" section. Find Health Mate and click "Connect".

  3. Authorize data reception from Health Mate

    You will be redirected to the Health Mate homepage. Log in and authorize data access.

  4. Synchronize Health Mate sports activities

When the connection is successfully established, your sports activities from Health Mate will automatically be loaded onto distantrace.com. The start time, activity time, and distance of the sports activity will be uploaded.

  1. Synchronize Daily Steps

After adding Health Mate, if you choose to receive daily steps, you can set Health Mate as your daily step "giver".

There are 2 ways to do this:

Daily steps on distantrace.com

  1. View Uploaded Activities

All uploaded activities can be viewed in the profile section under "Activities".

How to record activities with a mobile phone?

We have prepared instructions: How to Record Sports Activity Using the Health Mate (Withings) App

Possible connection issues

The most common problem with activities not appearing is different accounts. One Garmin account is connected to the phone where activities are created, but another account is connected to distantrace.com.

But let's go through all the steps to troubleshoot.

DistantRace can access your Withings (Health Mate) account ID, which can help determine the correct account connected to your DistantRace profile. To verify your Withings account, perform the following actions:

  1. Compare Withings User ID:

  1. Compare email addresses:

  1. Solve the multiple accounts issue:

Revision #1
Created 2 April 2024 18:13:10 by Agris
Updated 2 April 2024 18:28:15 by Agris